Privacy Policy

Last updated: March 21, 2025

Privacy Policy for Lara London

This Privacy Policy explains how Lara London (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from olyndralondon.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For clarity, "you" and "your" refer to you as the user of the Services, whether you are a customer, visitor, or other individual whose information we have collected.

Please read this Privacy Policy carefully.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide and improve our Services, comply with legal obligations, and communicate with you. The types of information we collect depend on how you interact with us.

What Personal Information We Collect

1. Information You Provide Directly

  • Contact details: name, address, phone number, email.
  • Order information: billing address, shipping address, payment confirmation.
  • Account information: username, password, security questions.
  • Customer support communications: messages and information you include when reaching out.

2. Usage Data

  • Automatically collected data about your interaction with our Site, such as device type, browser, IP address, and browsing behavior, using cookies and similar technologies.

3. Information from Third Parties

  • Vendors and service providers supporting our Site, such as payment processors and shipping partners.
  • Other third-party platforms or advertising partners, when you interact with ads, emails, or social media functionalities.

How We Use Your Personal Information

  • Providing Products and Services: To process orders, fulfill deliveries, manage your account, and respond to inquiries.
  • Marketing and Promotions: To send marketing communications and targeted advertisements, where permitted by law.
  • Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity.
  • Service Improvement and Communication: To enhance our services and provide customer support.

Cookies and Tracking Technologies

We use cookies to improve your experience, understand usage patterns, and deliver targeted advertising. You can control cookies through your browser settings but note that disabling cookies may affect site functionality.

For more information, see Shopify Cookies Policy.

Disclosure of Personal Information

We may share your information with:

  • Service providers performing functions on our behalf (e.g., payment processing, shipping, IT support).
  • Business partners for marketing and promotional purposes.
  • Affiliates and within our corporate group, Olyndra London Limited Group, based in Western Australia.
  • Legal authorities or as required by law, such as responding to subpoenas or legal requests.
  • In the event of a business transfer (mergers, acquisitions).

Categories of Personal Information Disclosed:

Category Recipients
Identifiers (name, contact details) Service providers, partners
Order and account details Shipping and payment partners
Usage data and IP addresses Analytics providers
Geolocation data Shipping and delivery services

We do not sell or share sensitive personal information without your explicit consent.

Third-Party Websites and Links

Our Site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.

Children's Data

Our Services are not intended for children under 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, contact us to request deletion.

Security and Data Retention

While we implement security measures, no system is entirely secure. We retain your personal data only as long as necessary for the purposes outlined, legal obligations, or disputes.

Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data.
  • Correcting inaccurate data.
  • Deletion of your data.
  • Data portability.
  • Restriction or objection to processing.
  • Withdrawal of consent.
  • Opting out of marketing communications.

To exercise these rights, contact us on our email info@lara-london.com

Managing Communication Preferences

You can opt out of marketing emails by following the unsubscribe link in our communications. Non-promotional emails related to your transactions will still be sent.

International Data Transfers

As our business is based in Western Australia, your data may be transferred and stored outside Australia. We rely on Australian privacy laws and appropriate safeguards to protect your data.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Lara London Limited Group
Email: info@lara-london.com
Business Location: London

Note: This Privacy Policy is for informational purposes and does not replace legal advice.